1Introduction & Scope of This Privacy Policy
Baje Live (bajelive.im) is a trusted online gaming and Sports Betting platform in Bangladesh. The security of your personal information is our highest priority. This Privacy Policy explains how Baje Live collects, uses, stores, and protects your data.
This policy applies to Baje Live's main website, mobile application, and any associated digital services. By using our platform, you are deemed to have accepted this Privacy Policy.
In plain terms: baje live never sells your data or shares it with advertisers. Your information is used solely to provide you with our services and to ensure the security of the platform.
This Privacy Policy is written in English so every member in Bangladesh can easily understand it. If any part is unclear, contact our support team in your preferred language — we'll be happy to explain it in simple terms.
2What Information We Collect
Baje live collects various types of data — some you provide directly, and some is collected automatically as you use the platform.
| Data Type | What's Included | Why It Is Collected |
|---|---|---|
| Identity Information | Name, date of birth, gender, national ID number | For age verification and KYC completion |
| Contact Information | Mobile number, email address | For account verification and important notifications |
| Financial Information | Mobile banking number, transaction history | For payment processing and fraud prevention |
| Gaming Activity | Betting history, game preferences, win/loss records | For service improvement and responsible gaming monitoring. |
| Technical Information | IP address, browser type, device information, and access timestamps. | For security assurance and fraud detection |
Baje Live will never ask for your mobile banking PIN, OTP, or password. If anyone requests this information, it is a scam.
3How We Collect Data
Directly Collected Data
You provide information directly when filling out the registration form, completing KYC verification, contacting our support team, or participating in promotions.
Automatically Collected Data
Some information is collected automatically while you use the platform:
- Log Files: Login timestamps, user activity, and error details.
- Cookies: For session management and saving user preferences.
- Device Fingerprint: To detect multiple accounts and prevent fraud.
- Analytics: To understand which sections of the platform are most frequently used.
Automatically collected data is never linked to your personal identity and shared with third parties.
4How Your Information Is Used
Baje Live uses your information for the following purposes. Each purpose is specific and directly related to providing you with our services.
- Account management and verification: To verify your identity and ensure secure login.
- Payment Processing: To process deposits and withdrawals securely.
- Customer Support: To resolve your complaints and queries.
- Security & Fraud Prevention: To detect unauthorized access and fraudulent activity.
- Responsible Gaming: To identify signs of gaming addiction and provide the necessary support.
- Platform Improvement: To analyze which features are used most and improve our services accordingly.
- Legal Compliance: To comply with applicable laws and regulations.
Baje Live never sells or transfers your information to third parties for marketing purposes.
5Data Sharing Policy
You have the right to know when and with whom baje live may share your information. We share data only in the following circumstances:
Service Providers
We work with trusted third parties for payment processing, technical infrastructure, and security verification. These partners are bound by strict confidentiality agreements and may only use your information for the specific tasks assigned to them.
Legal Obligations
We may be required to share information in compliance with court orders, lawful requests from government authorities, or applicable Bangladeshi laws on anti-money laundering.
Business Transfers
In the event that Baje Live's business is sold or merged in the future, member data may be transferred to the new owner. Members will be notified in advance should this occur.
baje live never sells your personal information to advertisers, marketing agencies, or any other commercial third parties.
6Technical Measures for Data Protection
Baje live uses industry-leading technology to keep your information secure. Ensuring protection at every level is our top priority.
Encryption
All data transfers are secured with 256-bit SSL/TLS encryption. Sensitive information stored in our database (such as passwords) is further protected using additional hashing methods.
Access Control
Only authorized baje live personnel can access specific data on a need-to-know basis. All access is logged and reviewed on a regular basis.
Server Security
Our servers are hosted in internationally certified data centers. Regular security audits, including penetration testing, are conducted, and any vulnerabilities identified are addressed immediately.
In the event of a security breach, affected members will be notified within 72 hours and immediate remedial action will be taken.
7Cookies & Tracking Technologies
Baje Live uses cookies and similar technologies to enhance your experience and ensure platform security. Below is a breakdown of the types of cookies we use.
You can manage cookies through your browser settings. However, disabling essential cookies will prevent you from logging in to the platform.
8Your Privacy Rights
Baje Live believes every member should have full control over their own data. Your rights are outlined below:
You can find out exactly what information we hold about you.
You can request corrections to any inaccurate or outdated information.
After closing your account, you may submit a request to have your data deleted.
You may request a download of a copy of your data.
You may request that we stop using your data for specific purposes.
You may object to the processing of certain types of your data.
To exercise any of these rights, support@bajelive.im— email us or reach out via live chat. We will respond within 7 business days.
9Data Retention Period
Baje live does not retain your data longer than necessary. Retention periods vary depending on the type of information:
- Account Information: For the duration of account activity and up to 5 years after closure.
- Transaction Records: Up to 7 years due to legal obligations.
- Gaming Activity Data: 2 years after account closure.
- Support Conversations: 1 year after the issue is resolved.
- Log Files: Up to 90 days for security purposes.
- Cookie Data: Upon session expiry, or within a maximum of 30 days.
Once the retention period ends, data is securely deleted or anonymized.
10Protection of Minors' Data
Baje live strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal information from minors.
If we discover that a minor is using our services, the account will be suspended immediately and all collected data will be permanently deleted.
If you suspect a minor you know is using baje live, please contact us immediately.
11Changes to the Privacy Policy
Baje live may update this Privacy Policy from time to time. When changes are made:
- This page will be updated with the new effective date.
- Registered members will be notified by email of any significant policy changes.
- You will be notified 30 days before any significant changes take effect.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
This Privacy Policy was last updated December 2026Last updated on -. We recommend checking this page regularly.
12Privacy-Related Contact
If you have any questions or concerns about our Privacy Policy, or wish to exercise your rights, please contact us through any of the following:
- Email: support@bajelive.im
- Live Chat: 24/7 via the baje live website or app.
- Response Time: Typically within 24 hours; up to 7 business days for complex matters.
To learn more, visit our Terms & Conditions and Responsible Gaming Read the page.
baje live respects your privacy. Stay safe with us and enjoy the game.